Shipping policy

Where we ship
We currently ship only to residential and commercial street addresses in the 48 contiguous United States and the District of Columbia.

We do not ship to:
• Alaska or Hawaii
• U.S. territories
• P.O. boxes
• APO, FPO, or DPO addresses
• International addresses

If a product page or the checkout page clearly states a different rule for that item, the page you are ordering from controls.

Shipping cost
Standard ground shipping — or an equivalent service — is free for eligible orders to the 48 contiguous United States and the District of Columbia.

Free shipping does not include overnight, express, or scheduled delivery. Those services are available only if checkout offers them, and only at the price shown before you pay.

Processing time
Orders placed before 5:00 PM Central Time, Monday through Friday, excluding U.S. federal holidays, begin processing within 1–3 business days.

Orders placed after the cut-off, or on Saturday, Sunday, or a holiday, begin processing on the next business day.

Processing includes payment review, picking, packing, and arranging carrier pickup.

Delivery estimate
After the carrier scans the package, standard delivery to an address in the 48 contiguous United States or the District of Columbia usually takes 6–12 business days.

This is an estimate, not a guarantee. Remote ZIP codes, weather, peak season, incorrect addresses, and carrier delays can add time.

Order updates
You will receive:
1. An order confirmation after the order is placed
2. A shipment notice after the order leaves our facility
3. Tracking when the carrier provides a tracking number

Address accuracy
You are responsible for a complete, deliverable address, including apartment or suite numbers and any access codes the carrier needs.

If a package is returned to us because the address was incomplete, incorrect, or undeliverable, we may charge the return-shipping cost and the cost to reship after you pay those charges and confirm a deliverable address.

Risk of loss
Risk of loss passes to you when the carrier scans the outbound shipment. If a package is scanned as delivered and you did not receive it, check with neighbors and the carrier first. Email support@attireatlass.com with the order number and tracking number. We will help file a carrier claim. After the claim is confirmed, we will reship or refund the undelivered goods, at our option.

Delays we do not control
We are not responsible for delays caused by the carrier, weather, natural disasters, labor disruptions, or incorrect customer information.

Questions
Email support@attireatlass.com.